Shipping policy

At Khumali Crafts, every order is packed with care to ensure your handcrafted marble piece arrives safely and beautifully.

Where We Ship

We ship worldwide, except to the following countries: India, Pakistan, Sri Lanka, Afghanistan, Bangladesh, Nepal, Bhutan, and North Korea.

Shipping Charges

A flat shipping fee of $30 USD applies to all international orders.

Packaging & Dispatch Timeline

Estimated Delivery Time

After dispatch, orders are typically delivered within 3–4 weeks, depending on your location and local customs clearance.

Customs, Duties & Import Fees

Please note the following regarding customs and import regulations:

• Khumali Crafts is not responsible for any customs delays, import duties, taxes, or fees charged by your country's customs authority
• Any applicable customs fees or import taxes are the sole responsibility of the buyer
• We have no control over customs processes and cannot predict delays caused by customs inspections
• Please check your local customs regulations before placing an order

Delays & Unforeseen Circumstances

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as customs processing, weather conditions, public holidays, or carrier disruptions. In such cases, we appreciate your patience and will keep you informed.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with your tracking details.

Shipping Queries

For any shipping-related questions, contact us anytime at khumalicrafts@gmail.com — we're available 24/7.